Petplan, a top rated pet insurance provider, has launched a redesigned site to feature services and content written by veterinarians. The site is user-friendly and offers a streamlined modern design. GoPetplan.com now has a side-by-side pet insurance comparison tool, live feed of real customer reviews, clear explanation of coverage options, sample policy terms and conditions, real-time claim calculator, searchable FAQs and more.
“We continually strive to delight and surprise our Petplan family members with a superior customer experience,” says Natasha Ashton, Co-Founder of Petplan. “To us, pets come first. With our new website, and in everything we do, our ultimate goal is to help pet parents provide the very best care to their four-legged family members. That singular focus is what drove us be the first pet insurance company to offer full coverage for hereditary and congenital conditions and a Covered for Life™ guarantee. It is also what drives us to raise the bar once more, making Petplan the first pet insurance provider to offer a truly intuitive customer experience combined with this level of exclusive, interactive vet-authored pet health advice to American pet parents.”
GoPetplan.com’s new tools include the virtual clinic, condition-checker and “Ask an Expert” sections where pet parents can send health and well-being inquiries. Finding a vet, whether at home or on the road, is easy and stress free with GoPetplan.com‘s new interactive vet finder. Pet parents can search by ZIP code to see veterinary clinics, specialists and hospitals in a 20-mile radius, all conveniently displayed on Google Maps. The claims center has been revitalized to streamline the process for making and tracking a claim for an ill or injured pet, with a clear explanation of how claims are handled, sample policy for review and plain-language explanation for some of the most common questions about Petplan policies.