Vet2Pet Launches Client Engagement Platform and App for Equine Veterinary Practices
New product will improve workflow and efficiency, along with client experiences, for equine practices large and small
DURANGO, COLORADO, May 12, 2021 — Vet2Pet, the only customizable, all-in-one client engagement and communication platform for veterinary practices, has announced the release of a new platform dedicated to equine practices. Equine hospitals of all sizes—from one-doctor, ambulatory practices to large, specialty equine centers—will benefit from the improved workflow and communication capabilities afforded by the technology.
The platform will be similar to Vet2Pet’s product for small animal practices but will include features important to equine practitioners and their clients.
“As a horse owner myself, I’ve known for some time that I wanted to expand Vet2Pet’s offerings to include an equine-specific platform,” said Vet2Pet Founder and CEO Stacee Santi, DVM. “The features we’ve included will improve experiences for horse owners and really streamline workflows for equine practitioners.”
The equine platform includes a custom-branded practice app, with the practice’s name, logo or icon, and colors. Horse owners can search for their equine practice’s name in the Apple App or Google Play store and download the app for free. Using the app, clients can book appointments, exchange chat messages and documents (e.g., Coggins and health certificates), share photos and videos of their horses, pay invoices virtually, receive health service reminders, order medication and supplement refills, and participate in the practice’s loyalty program.
Equine practices can customize, manage, and control their Vet2Pet platform from an online dashboard, accessible anytime and any place with internet access. The Appointment Booking, Pharmacy Requests, and 2-Way Chat features reduce incoming and outgoing phone calls for the practice. When used to triage cases, the 2-Way Chat feature can save the veterinarian valuable time, and save horse owners money, by avoiding unnecessary house calls or appointments. After an appointment, the veterinarian can send the invoice through 2-Way Chat, and the client can safely and conveniently pay directly through the app using the Virtual Payment feature.
“As a company, our biggest goal is to make life easier for veterinary professionals. With this new product, equine practitioners can experience the same benefits their small animal counterparts have been experiencing for years,” explained Santi. “And horse owners will appreciate the conveniences of engaging with their veterinarian through an intuitive, easy-to-use app. It really makes the experience better for everyone.”
Vet2Pet’s equine platform is available to equine practices now. For more information about Vet2Pet’s client engagement and communication solution for equine practices, visit vet2pet.com/equine.
Vet2Pet is a customizable and comprehensive all-in-one client engagement and communication platform for veterinary practices. Built for veterinary teams by veterinary professionals, Vet2Pet helps veterinary teams build stronger relationships with their clients, implement more efficient systems, improve patient care, and grow revenue with innovation. Vet2Pet is statistically proven to increase client loyalty and frequency of visits, annual client spending, and practice revenue. Learn more at vet2pet.com.
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Vet2Pet Media Contact:
Stacee Santi, DVM